Occidental Tucancún is located on a stunning Caribbean beach and is a member of the Barceló Hotel Group. This all-inclusive resort offers a comprehensive range of amenities and services for guests. Its proximity to local attractions like the archaeological site of El Rey enhances its appeal.
Location
Situated in Cancun's Zona Hotelera, the hotel has easy access to various attractions and beaches. Guests are conveniently located near shopping areas, natural parks, and historical sites. Transportation options to local destinations are readily available.
Rooms
The hotel features 339 fully equipped rooms and suites, offering impressive views of the Caribbean Sea and Nichupté Lagoon. Guests can choose from various accommodation styles, including spacious family suites and rooms with premium-level benefits. Room amenities include a minibar, air conditioning, Wi-Fi, and a safe.
Eat & Drink
Occidental Tucancún boasts an extensive dining selection, including a full international buffet and three à la carte restaurants. Guests can indulge in delicious seafood, Mexican, and Italian dishes. The hotel's main restaurant provides themed buffets that cater to diverse tastes.
Leisure & Business
The hotel has an exclusive Wellness Center, offering a variety of rejuvenating treatments. Leisure facilities include three swimming pools, sports activities like tennis and volleyball, and evening entertainment provided by a professional ballet company. Guests can also enjoy a well-equipped fitness center.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Hotelera Cancun Blvd. Kukulkan km 9.5 Zona Pasaje Turistico Plaza Dady-O Local B6
Mi Chelitas Bar & Restaurant
600 ft
Bvd. Kukulkan
MrPampas Kukulcan
1500 ft
Boulevard Kukulcan km 13 col. Benito Juarez
La Destileria Cancun
1500 ft
Boulevard Kukulcan km 12.65
El Fish Fritanga
1900 ft
Blvd. Kukulkan KM.12.6 Hotel Zone Between La Europea & Dominos
La Veranda
4000 ft
Blvd Kuculcan The Royal Sands
Siete
2700 ft
Boulevard Kukulcan Km. 12.5
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
understocked mini bar
limited dining hours
7.4/10
Very good
Rooms
7.7
Location
8.8
Service
8.0
Dining
6.5
Guest reviews
7.4/10
based on 6 review
4/5
based on 10308 review
7.7
7.7/10based on 1707 review
#63 of 272 hotels in Cancun based on Tripadvisor
John
United States of America,
March
2024
7.6/10
The hotel location is great, right by the beach and close to the mall and ocean. Rooms were average, needing some maintenance, but acceptable. Service was excellent, making me feel at home. Dining was a bit disappointing with limited options. Facilities were nice.
Rooms
7.0
The rooms were acceptable but needed some maintenance.
Service
9.0
The service was excellent, making me feel at home.
Location
8.0
The hotel location is great, close to the beach, mall, and ocean.
Dining
6.0
The dining experience was a bit disappointing with limited options.
Facilities
8.0
The facilities were nice.
Audrey
United Kingdom,
January
2024
8.2/10
I absolutely loved my stay at this hotel! The rooms, though not brand new, were super comfortable and had everything I needed. The oceanfront balcony was a real treat. The service was exceptional, with a surprise upgrade to a gorgeous family villa overlooking the pool and the ocean. The location was excellent, with a refreshing breeze and various pools to enjoy. The dining options were good but limited after 10 pm. Overall, a fantastic beach getaway with great value for money.
Rooms
8.0
The rooms are not new, but very comfortable and equipped with everything you need for a basic stay. The oceanfront balcony was a lovely bonus.
Service
9.0
The service was top-notch, with friendly and helpful staff who went above and beyond to ensure our stay was fantastic.
Location
9.0
The location was excellent, right behind Kukulcan Plaza, with a beautiful view of the ocean and a relaxing atmosphere to unwind.
Dining
7.0
The dining experience was good, with plenty of options during the day, but limited choices after 10 pm. The freshly baked bread was a nice touch.
Facilities
8.0
The hotel offers great facilities for a comfortable stay, including car hire, dry cleaning, laundry, and tours/ticket assistance.
Brent
United States of America,
January
2024
7.6/10
I had a mixed experience at the hotel. The room had a lagoon view, which wasn't as dreamy as the ocean view rooms. It was a bit disappointing that the mini bar was not well-stocked. However, the service was top-notch with spotless cleaning but missed offering shuttle services to a hospital. The location was fantastic, right by a beautiful white sand beach, despite the lack of explanations for certain amenities. The dining options were average with restricted hours, though offering some good traditional bread. Overall, not a perfect stay but had its highlights.
Rooms
7.0
The lagoon view room was less dreamy than the ocean view rooms. The mini bar was not adequately stocked.
Service
8.0
The cleaning service was impeccable, but missed offering shuttle services to a hospital.
Location
9.0
The hotel is in a fantastic location by a beautiful beach, but lacking explanations for some amenities.
Dining
6.0
The dining options were average with limited hours, but the traditional bread was good.
Facilities
8.0
The hotel offered car hire, dry cleaning, laundry services, and tours/ticket assistance.
clean
understocked mini bar
Michael
United Kingdom,
December
2023
7.4/10
The hotel's location is fantastic, right by the clean and beautiful beach, offering a great breeze and a beautiful setting. The rooms, although a bit dated, were clean, but some maintenance issues were present. The staff, on the whole, were friendly and helpful, although there were some instances of rudeness. The dining options were varied, but some needed reservations and had limited timings. The hotel facilities were decent overall.
Rooms
7.0
The rooms were clean but showed some signs of aging.
Service
6.0
The staff, although generally friendly, had some instances of being rude.
Location
9.0
The hotel's location by the beach is fantastic, offering a beautiful setting.
Dining
7.0
The dining options were varied but had limited timings and needed reservations.
Facilities
8.0
The hotel facilities were decent overall.
Leo
United States of America,
December
2023
7.2/10
My stay at the hotel was great overall. The rooms were updated and clean, offering a lagoon view although not as dreamy as the ocean view rooms. The mini bar was a bit scant, but the room lacked soundproofing, leading to some noise issues at night.
Rooms
8.0
The rooms were perfect in terms of cleanliness and updates, but lacked soundproofing causing nighttime noise. The lagoon view was nice, although not as dreamy as the ocean view rooms. The mini bar could have been better stocked.
Service
7.0
The service was a mixed bag. While the staff would bend over backwards to fulfill requests, some lacked friendliness or attention to detail. It was disappointing that we had to pay for a taxi to the hospital without being offered the hotel's shuttle service.
Location
9.0
The location of the hotel was perfect, centrally situated on the hotel strip and within walking distance to the Al Isla shopping center. The pools were clean and varied, with a nice view of the pool and ocean at no extra charge.
Dining
5.0
The dining options were limited, mainly focusing on burgers and hot dogs. The timings for meals were rigid, and the quality was inconsistent, with some dishes like uncooked chicken being unacceptable.
Facilities
The facilities at the hotel were decent, offering a range of amenities. However, improvements could be made in terms of dining options and soundproofing in rooms.
William
United Kingdom,
August
2023
8.8/10
I had a phenomenal stay at this resort! The rooms overlooking the pool and the ocean were absolutely stunning, offering a breathtaking view from the balcony. My King size bed and ensuite made the experience even more luxurious. The lagoon view room was lovely, but not as dreamy as the ocean view rooms.
Rooms
9.0
The rooms were the best in the resort, with a view of the ocean from a balcony. The King size bed and ensuite added a touch of luxury to the stay.
Service
9.0
The service here goes above and beyond to meet your needs. From opening doors to helping you out of the transportation van and even grabbing your bags, the staff is always ready to assist.
Location
9.0
The location of the resort was excellent, right behind kukulcan plaza and offering a variety of pools to enjoy, especially the adult pool. It was also conveniently close to everything.
Dining
8.0
I thoroughly enjoyed the dining options here, especially the Mexican and Italian restaurants. The BBQ selection was impressive, but it would have been nice to have more options available after 10 pm.
Facilities
9.0
The facilities at the resort were top-notch, offering everything from car hire to tours/ticket assistance. The amenities provided made the stay even more enjoyable.
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