Occidental Tucancun, Cancun

The hotel location is great, right by the beach and close to the mall and ocean. Rooms were average, needing some maintenance, but acceptable. Service was excellent, making me feel at home. Dining was a bit disappointing with limited options. Facilities were nice.

I absolutely loved my stay at this hotel! The rooms, though not brand new, were super comfortable and had everything I needed. The oceanfront balcony was a real treat. The service was exceptional, with a surprise upgrade to a gorgeous family villa overlooking the pool and the ocean. The location was excellent, with a refreshing breeze and various pools to enjoy. The dining options were good but limited after 10 pm. Overall, a fantastic beach getaway with great value for money.

I had a mixed experience at the hotel. The room had a lagoon view, which wasn't as dreamy as the ocean view rooms. It was a bit disappointing that the mini bar was not well-stocked. However, the service was top-notch with spotless cleaning but missed offering shuttle services to a hospital. The location was fantastic, right by a beautiful white sand beach, despite the lack of explanations for certain amenities. The dining options were average with restricted hours, though offering some good traditional bread. Overall, not a perfect stay but had its highlights.

The hotel's location is fantastic, right by the clean and beautiful beach, offering a great breeze and a beautiful setting. The rooms, although a bit dated, were clean, but some maintenance issues were present. The staff, on the whole, were friendly and helpful, although there were some instances of rudeness. The dining options were varied, but some needed reservations and had limited timings. The hotel facilities were decent overall.

My stay at the hotel was great overall. The rooms were updated and clean, offering a lagoon view although not as dreamy as the ocean view rooms. The mini bar was a bit scant, but the room lacked soundproofing, leading to some noise issues at night.